Dupont Hissel (hereinafter referred to as "Dupont Hissel", "we" or "us") values your privacy. The purpose of this policy is to inform you about our practices regarding the collection, use and sharing of information that you may provide to us through our Dupont Hissel website (the "Website").
1. What personal data do we collect?
Your personal data (hereinafter "personal data") is data that allows you to be identified either directly (data such as your first and last name allows you to be identified immediately) or indirectly (data such as your postal code, your telephone number or your contract number allows you to be identified indirectly).
During our interactions with you, we may collect various data:
- identification data (name, first name, address, telephone number, e-mail address, etc.);
- demographic data (such as gender, language, age);
- professional data;
- geolocation data, including your IP address;
- information about navigation and behaviour on our website.
2. When do we collect your personal data and for what purpose?
2.1. When you submit a contact request via our Website
When you submit a contact request via our Website, we ask for your first and last name, company name, e-mail address and telephone number.
We use this information to respond to your inquiry, including providing you with any requested information about our products and services. We may also contact you several times after your contact request to follow up on your enquiry. We will do this based on our legitimate interest in providing accurate information before and after a sale or inquiry or contact.
We keep the contact request e-mails for a period of two (2) years, after which these e-mails are permanently deleted.
2.2. When you sign up to receive our newsletter
When you sign up to receive our newsletter, we ask for your name and e-mail address.
By subscribing to our newsletter, you give us your consent to receive information about our products, services and other information that we think may be of interest.
You can withdraw your consent at any time and we will stop sending our newsletter.
Your information is kept for as long as you continue to consent to receive our newsletter.
2.3. When browsing our Website
When you visit our Website, server logs are stored. The storage of these logs is legal if the user is well informed of the implementation of the logging system and that the data stored is only used to ensure the security of the system and the detection of anomalies.
3. To whom do we disclose your personal data?
Your personal data will not be passed on to third parties, unless this is required by the Dupont Hissel contract or these third parties are acting at the request of or on behalf of Dupont Hissel. Their access is limited to the data they need to perform their task. Dupont Hissel always asks its subcontractors for the required organizational and technical protection measures with regard to personal data as well as for the guarantee of their strict confidentiality.
4. Is your data transferred, how and where?
As a general rule, we keep your personal data within the European Union. However, to the extent that, for example, some of our service providers are located in countries outside the European Union ("Third Countries"), we may transfer some of your personal data to Third Countries. This may be the case in particular for Third Countries for which the European Commission has not taken an "adequate protection" decision. In such a case, we ensure that this transfer is carried out in compliance with the applicable regulations and guarantees a sufficient level of protection of the privacy and fundamental rights of individuals (in particular through the European Commission's standard contractual clauses).
5. Your rights
You have a number of rights regarding your personal data and its processing. You are entitled to:
- Right of access
- Right to rectification
- Right to erasure (right to be forgotten)
- Right to limitation
- Right to portability
6. Cookies and similar technologies
7. Links to other websites and social networks
Our Website may occasionally contain links to the websites of our partners or of third-party companies. Please note that these websites have their own privacy policies and that we are not responsible for the use made by these websites of the information collected when you click on these links. We advise you to read the privacy policies of these sites before submitting your personal information to them.
- sending an e-mail to email@example.com
- by filling out this online form
Version updated on May 24, 2018